Product + UX
Product framing, research, workflows, information architecture, taxonomy, interaction design, design systems and usability testing.
I have a strong foundation in product and UX design, with deep experience designing intelligent systems across the ML and AI spectrum - from predictive analytics and recommendations to assistive AI and agentic systems.
I shape decisions and lead through the work - prototyping, designing behavior and defining systems so teams know what to ship and why.
I work closely with product, engineering, research and data/ML teams to move from ambiguity to clear product direction, testable ideas and shipped outcomes.
Product framing, research, workflows, information architecture, taxonomy, interaction design, design systems and usability testing.
Enterprise platforms, data-heavy products, developer tools and complex B2B workflows with interconnected rules and dependencies.
Agent behavior, conversation design, human control, uncertainty, handoffs, permissions, trust, failure states and evaluation.
Working prototypes that help teams test product behavior, technical feasibility and new interaction models in close collaboration with engineering.
A broad UX and product-design foundation, with deeper specialization in AI behavior, enterprise systems and design engineering.
Across products, I return to the same questions about authority, uncertainty, human control, failure and observable behavior.
What can the AI observe, recommend, prepare, execute or never do?
How does the system represent confidence, ambiguity, incomplete evidence and competing hypotheses?
When does control move from agent → human, human → agent, or one agent → another?
Show the evidence and rationale users need to make the next decision - not raw chain-of-thought.
What happens when the model is wrong, the action fails, data changes, or the system exceeds its authority?
Define success criteria, edge cases and observable tests for AI behavior, not only interface usability.
AI Maturity
Experience across the AI maturity curve
Selected product teams and client organizations across enterprise software, financial services, commerce, healthcare, data and technology.
CACapital One Software
GOGoogle / Android
WAWalmart
AMAmazon
PEPepsiCo
OXOXY
COCostco
SCSchlumberger
NONovo Nordisk
AIAIG
CICitibank
WOWorld Bank
PWPwC
TETechnipFMC
THThomson Reuters
FIFidelity Investments
INInfosys
MPMphasis
LILIC
SOSony Entertainment
AIAirAsia
WIWipro
BEBear Stearns
INING
VIVirtusa
REReuters
NANarain Karthikeyan
DODorma
ADAdea Solutions
KNKnipper
LALarsen & Toubro
NONovartis
ANAngler
PRPricolOpen to Lead and Staff Product Design roles focused on AI-enabled workflows, enterprise systems, and high-trust products.
Let’s chat!