Years of traditional UX craft, and AI-native now. I go from user research to coded front end without losing the judgment.

What I bring to product teams

I have a strong foundation in product and UX design, with deep experience designing intelligent systems across the ML and AI spectrum - from predictive analytics and recommendations to assistive AI and agentic systems.

I shape decisions and lead through the work - prototyping, designing behavior and defining systems so teams know what to ship and why.

I work closely with product, engineering, research and data/ML teams to move from ambiguity to clear product direction, testable ideas and shipped outcomes.

Product + UX

Product framing, research, workflows, information architecture, taxonomy, interaction design, design systems and usability testing.

Enterprise + platform

Enterprise platforms, data-heavy products, developer tools and complex B2B workflows with interconnected rules and dependencies.

AI systems

Agent behavior, conversation design, human control, uncertainty, handoffs, permissions, trust, failure states and evaluation.

Prototype + build

Working prototypes that help teams test product behavior, technical feasibility and new interaction models in close collaboration with engineering.

Expertise

A broad UX and product-design foundation, with deeper specialization in AI behavior, enterprise systems and design engineering.

AI & agent systems

Agentic UX designConversation designHuman-in-the-loop systemsAuthority & permissionsHandoffs & escalationUncertainty & confidenceEvidence & explanation UXAI evaluationConversational & assistive AI

Product & UX design

Product framingUser researchWorkflow designInformation architecture & taxonomyInteraction designUsability testingData-dense UX

Design systems

Design systemsComponent librariesDesign tokensPattern librariesAccessibilityStorybookDocumentation & governanceCross-platform consistency

Systems & build

Behavior-focused prototyping0→1 product designDesign engineeringReact / TypeScript prototypesAPI-integrated prototypesDeveloper toolsEnterprise platformsProduct systems

How I design AI systems

Across products, I return to the same questions about authority, uncertainty, human control, failure and observable behavior.

1. Define authority

What can the AI observe, recommend, prepare, execute or never do?

2. Design uncertainty

How does the system represent confidence, ambiguity, incomplete evidence and competing hypotheses?

3. Design handoffs

When does control move from agent → human, human → agent, or one agent → another?

4. Make reasoning legible

Show the evidence and rationale users need to make the next decision - not raw chain-of-thought.

5. Design failure

What happens when the model is wrong, the action fails, data changes, or the system exceeds its authority?

6. Evaluate behavior

Define success criteria, edge cases and observable tests for AI behavior, not only interface usability.

My Stack

FigmaProduct designClaudeRapid prototyping◎ChatGPT · CodexAI workflowsGitHubProduct implementationReact · ExpoInterface developmentSupabaseBackend prototypingVercelWeb deploymentStorybookDesign systemsNotionResearch planningLinearProject tracking

AI Maturity

From predictive intelligence to agentic systems.

  1. Agentic AICapital One SoftwareLead Product DesignerJan 2026
  2. Assistive AIGoogle / AndroidSenior UX / Product DesignerSep 2024
  3. RecommendationWalmartPrincipal Product DesignerJan 2024
  4. AutomationAmazonSenior UX DesignerJun 2022
  5. Chat & ConversationPepsiCoLead Product DesignJan 2022
  6. Predictive UIOXYLead Product DesignMar 2020

Experience across the AI maturity curve

From predictive intelligence to agentic systems.

  1. Predictive MLOXY2018–2020
  2. AutomationAmazon2022
  3. Goal-Directed AIWalmart2022–2024
  4. Assistive AIGoogle2024
  5. Agentic AISlingshot · 2025–2026Buyer’s Agent · 2026

Teams I’ve worked with

Selected product teams and client organizations across enterprise software, financial services, commerce, healthcare, data and technology.

Capital One SoftwareGoogle / AndroidWalmartAmazonPepsiCoOXYCostcoSchlumbergerNovo NordiskAIGCitibankWorld BankPwCTechnipFMCThomson ReutersFidelity InvestmentsInfosysMphasisLICSony EntertainmentAirAsiaWiproBear StearnsINGVirtusaReutersNarain KarthikeyanDormaAdea SolutionsKnipperLarsen & ToubroNovartisAnglerPricol

Have a question about me or my work?

Open to Lead and Staff Product Design roles focused on AI-enabled workflows, enterprise systems, and high-trust products.

Let’s chat!

2026 © Kirubha Kittusamy

Previous portfolios: 2000 · 2001 · 2024 · 2025